Recognized by Dallas Business Journal as one of the Best Places to Work.
Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. The company’s comprehensive management platform helps identify at-risk patient populations, match intervention and measure efficacy to improve patient, clinical and economic outcomes.
Our comprehensive management technology unites the provider network, integrates real-time data, enables rapid-cycle learning and measures efficacy in a stable and secure cloud infrastructure. Via a secure cloud-based workflow, the Loopback Analytics platform enables care coordinators to manage, track and communicate with patients as they progress through evidence-based programs. Embedded feedback loops help assess program efficacy and make corresponding adjustments to achieve optimal results.
Client Services Representative
Loopback Analytics is currently hiring for a capable and detail-oriented Client Services Analyst. The person in this role will be the main point of contact between Loopback Analytics and our clients, which are mainly health system specialty pharmacies. The incumbent will have responsibility in understanding client challenges, goals, and how the Loopback Platform helps clients achieve those goals. The Client Services Analyst serves as a point of continuity across the maturation of the client relationship, including the end of the sales cycle, the software implementation process, product go-live, and ongoing client engagement thereafter.
A successful candidate will be a passionate and decisive customer service-oriented person, who will be responsible for regular interactions with both internal and external stakeholders.
Loopback Analytics is looking for a Product Manager who will work closely with the Loopback development team to create and manage the next generation of products. This role requires exceptional project management and interpersonal skills and the ability to think collaboratively to overcome challenges. Someone who is excited about the possibilities of big data in health care will be the right candidate for this position.