Careers

Recognized by Dallas Business Journal as one of the Best Places to Work.

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. The company’s comprehensive management platform helps identify at-risk patient populations, match intervention and measure efficacy to improve patient, clinical and economic outcomes.

Our comprehensive management technology unites the provider network, integrates real-time data, enables rapid-cycle learning and measures efficacy in a stable and secure cloud infrastructure. Via a secure cloud-based workflow, the Loopback Analytics platform enables care coordinators to manage, track and communicate with patients as they progress through evidence-based programs. Embedded feedback loops help assess program efficacy and make corresponding adjustments to achieve optimal results.

Loopback Analytics System Administrator

About the Job

Loopback Analytics is currently hiring for a System Administrator who will report directly to our Director of Technical Operations. This position will be responsible for reviewing, maintaining, and developing all aspects of the company server infrastructure to ensure we are providing excellent customer service, which is measured through uptime and system responsiveness. The System Administrator will also continually work with all departments to verify that the internal infrastructure systems are working properly, in an efficient and quality driven manner.

Duties to Include

  • Quickly identify server issues and resolve them in an efficient and timely manner
  • Maintain computer software, systems software, applications software, and all necessary configurations
  • Plan, coordinate, and implement network security measures in order to remain in compliance with HIPAA regulations as well as to protect data, software, and hardware
  • Operate master consoles in order to monitor the performance of computer systems and networks
  • Coordinate computer access and network usage
  • Perform routine network startup and shutdown procedures
  • Perform troubleshooting and issue resolution for office systems and laptops
  • This position does include after-hours support

Requirements

Personal Characteristics:

Strong independent worker/self-starter
Entrepreneurial attitude
Excellent program/ task management skills
Detail-oriented personality

Strong Experience With:

Experience with cloud infrastructure; Azure experience is a plus
Designing, deploying, and supporting highly available, highly responsive data center infrastructure
One to Seven years experience with Windows server 2016 (AD, Certificates, DNS, IIS, NLB, System Center)
Networking (IP sub-netting, routing, switching, VLANs, VPN)
VMWare
HIPAA rules and regulations
SOC II
Disaster recovery
Backup and Recovery
Encryption

Travel:

None

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. For more information about our company and services please visit our www.loopbackanalytics.com.

This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position. All applicants must be currently authorized to work in the United States on a full-time basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. For immediate full-time consideration, please forward your resume to Loopback Analytics HR team via email at careers@loopbackanalytics.com.

Loopback Analytics Data Integration Support Analyst

About the Job

Come join the Data Integration group of a healthcare industry leader developing dynamic analytics services in the challenging healthcare industry. Loopback Analytics is currently looking for a Data Integration Support Analyst that will report to the Director of Data Integration. Duties are focused on supporting Loopback Data Integration systems, including responding and resolving level two data issues. The position also supports and maintains Loopback’s Azure SQL environment. The ideal candidate will have excellent problem solving skills and be able to investigate critical system issues from notification to resolution, escalate as needed to other departments and communicate effectively with client support team throughout the process.

Duties to Include

  • Support daily data integration processes for business continuity and maximum delivery of services
  • Support multiple real-time data feeds and troubleshoot issues as they arise
  • Analyze and resolve level two tickets assigned to the Integration team. Conduct research, implement appropriate solutions, and interface with other support teams to ensure the resolution meets expected quality guidelines.
  • Document and build a knowledge base for level two issues and resolutions.
  • Responsible for daily communications to other internal teams on system performance and current open items. Report on data feed status, server and service issues, and any other custom data reports.
  • Support and maintain Loopback Azure SQL environment.
  • Participate in on-call rotation (non-business hours and alternating throughout the week with other team members)

Requirements

Personal Characteristics:

Strong technical aptitude
Comfortable interacting with both technical and non-technical people
Strong independent worker/self-starter
Ability to work with aggressive schedules and deadlines
Excellent program/task management and communication skills

Required Experience:

3-5 years of database experience (SQL)
Microsoft Windows services, LAN/WAN networking
Microsoft Integration and Reporting services
Minimum of two years of IT/application support, preferably in healthcare applications

Job Snapshot

Employment Type – Full-Time

Job Type – Data Integration Analyst

Education – 4 Year Degree

Experience – 3-5 Years

Relocation – Must be in DFW Area

Industry – Healthcare & Information Technology Services

Required Travel – None

Contact

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. For more information about our company and services please visit our website at www.loopbackanalytics.com.

This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position. All applicants must be currently authorized to work in the United States on a full-time basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. For immediate full-time consideration, please forward your resume to Loopback Analytics HR team via email at careers@loopbackanalytics.com.

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