Careers

Recognized by Dallas Business Journal as one of the Best Places to Work.

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. The company’s comprehensive management platform helps identify at-risk patient populations, match intervention and measure efficacy to improve patient, clinical and economic outcomes.

Our comprehensive management technology unites the provider network, integrates real-time data, enables rapid-cycle learning and measures efficacy in a stable and secure cloud infrastructure. Via a secure cloud-based workflow, the Loopback Analytics platform enables care coordinators to manage, track and communicate with patients as they progress through evidence-based programs. Embedded feedback loops help assess program efficacy and make corresponding adjustments to achieve optimal results.

Loopback Analytics IT Systems & Support Specialist

About the Job

Loopback Analytics is currently looking for a highly motivated individual who will report directly to our Director of Tech-Ops and Information Security. This job position will be responsible for proactively maintaining and monitoring the security and operational performance of our computer systems as well as user access rights and administrative privileges to critical systems. Succeeding at this position requires constant support and communication with all department leads to verify that our internal systems and supporting components are properly working in an efficient and quality driven manner.

Duties to Include

  • Build expertise and share knowledge of technology including cloud computing, mobile devices, Windows, Linux, firewalls, databases, web-based applications, and information security systems
  • Work closely with management and their related teams to understand the businesses and consult with them regarding risks and controls
  • Think strategically about our business, systems, and risks to plan, coordinate, and implement system security measures compliant with HIPAA/HITECH regulations
  • Perform troubleshooting through diagnostic techniques at the network, OS, system, software, hardware, and server level to determine best solutions based on issues and details provided
  • Team-up with your coworkers to design and develop resolutions to problems, prevent reoccurring issues, and drive positive change
  • Serve as the first point of contact and support for internal teams and personnel seeking technical assistance
  • Perform routine tasks and after-hours support if needed

Requirements

Personal Characteristics:

Strong analytical, technical, and problem-solving skills
Good verbal communication, collaboration, and time management skills
A self-starter and strong independent worker
Entrepreneurial outlook
Excellent project and task management skills
An attention to detail
Flexible attitude and work approach
Strong work ethic

Strong Experience With:

2-3 year of relevant IT experience
Diagnosing and resolving basic technical issues
Computer systems, mobile devices and other tech products
Windows server 2016 (AD, Certificates, DNS, IIS, NLB, System Center)
Cloud network environments (specifically Azure is a plus)
Network, database, and operating system administration
Security administration and privileged user access
Change management
Backup and recovery
Business continuity and disaster recovery
Encryption

Travel:  None

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment. For more information about our company and services please visit our www.loopbackanalytics.com.

This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position. All applicants must be currently authorized to work in the United States on a full-time basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. For immediate full-time consideration, please forward your resume to Loopback Analytics HR team via email at careers@loopbackanalytics.com.

Loopback Analytics Data Operations engineer

About the Job

 

Loopback Analytics is currently hiring for the position of Data Operations Engineer who will report directly to our Director of Data Integration.  This position will be responsible for the successful operation of Loopback’s Microsoft Azure SQL environment in supporting our SaaS platform.  This position will also support other data related operations, including Data Integration support.  The ideal candidate will possess a strong technical aptitude, good organizational skills and have excellent problem-solving skills.

 

Duties to Include

  • Ensuring key metrics such as uptime and system responsiveness are met consistently
  • Monitor Azure SQL environment metrics for out of bounds conditions and anomalies, then analyze and resolve these.
  • Automation of operational tasks
  • Support daily data integration processes for business continuity, and maximum delivery of services, including all Loopback clients’ data feeds.
  • Analyze and resolve level two tickets assigned to the Data Integration team. This includes conducting research, implementing appropriate solutions, and interfacing with other support teams to ensure the resolution meets expected quality guidelines
  • Working with others in the company to ensure compliance with HIPAA, SOCII, and other requirements

 

Requirements

Personal Characteristics:

  • Strong technical aptitude
  • Comfortable interacting both technical and non-technical people
  • Strong independent worker/self-starter
  • Ability work with aggressive schedules and deadlines
  • Excellent program/task management and communication skills

Required Experience:

  • 3-5 years of database experience (SQL)
  • Experience in implementing automated scripts with SQL server operations
  • Knowledge of indexes, index management, and statistics
  • Experience in tuning and optimizing SQL queries and database environment optimization

Travel:

  • None

 

Contact

 

Founded in 2009, Loopback Analytics is a pioneer in empowering health systems and post-acute care organizations to more effectively manage care transitions and reimbursement challenges in a “pay-for-outcome” environment.   For more information about our company and services please visit our website at www.loopbackanalytics.com.

 

This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position.  All applicants must be currently authorized to work in the United States on a full-time basis.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.  For immediate full-time consideration, please forward your resume to HR team via email at careers@loopbackanalytics.com.

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